The ISO 9001 standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the procedural approach and continual improvement. This accreditation helps improve our service for customers, as continual improvement ensures that our business becomes more efficient and maintains a high standard of service delivery. As well as benefitting our valued customers, the new accreditation will also benefit our staff as improved operations can increase employee job satisfaction. We are extremely proud of our achievement and will strive to continually improve the quality of our products & services, that in turn, increases the satisfaction of our customers, employees, shareholders, suppliers & society at large